Questions, problems, or feedback about ReliCheck Quala? We are here to help.
Email: info@relicheck.com
Include the app version (Quala menu, About ReliCheck Quala) and a short description of what happened. We reply within two business days, usually sooner.
You can also send feedback directly from inside the app using the Feedback tab on the right edge of the window.
If you subscribed through the Mac App Store, open System Settings, click your Apple Account, then Media & Purchases, then Subscriptions. You can change plans or cancel there at any time. If you subscribed on our website, sign in at relichecksurvey.com and manage your plan from your account page.
In the Mac App Store version, click Restore Purchases on the welcome screen. Make sure you are signed in to the same Apple Account you used to subscribe.
Audio and video recordings, transcripts, PDFs, Word documents, and survey responses (.csv, .xlsx). Everything stays on your Mac; nothing is uploaded.
Transcription runs on your Mac using Apple speech recognition. The first time you transcribe, macOS asks for permission to use speech recognition. No recordings leave your computer.
Yes. All analysis runs locally. A network connection is only used to confirm your subscription.
A Mac with Apple Silicon running macOS 14 or later.
Your projects are local files on your Mac and never leave it. See the privacy policy for details.