ReliCheck Quanta Support

Questions, problems, or feedback about ReliCheck Quanta? We are here to help.

Contact us

Include the app version (Quanta menu, About ReliCheck Quanta) and a short description of what happened. We reply within two business days, usually sooner.

You can also send feedback directly from inside the app using the Feedback tab on the right edge of the window.

Common questions

How do I manage or cancel my subscription?

If you subscribed through the Mac App Store, open System Settings, click your Apple Account, then Media & Purchases, then Subscriptions. You can change plans or cancel there at any time. If you subscribed on our website, sign in at relichecksurvey.com and manage your plan from your account page.

How do I restore a purchase on a new Mac?

In the Mac App Store version, click Restore Purchases on the welcome screen. Make sure you are signed in to the same Apple Account you used to subscribe.

What file formats can I import?

CSV, TSV, Excel (.xlsx), Apple Numbers, and JSON. Data stays on your Mac; nothing is uploaded.

Does Quanta work offline?

Yes. All analyses run locally on your Mac. A network connection is only used to confirm your subscription.

Where can I learn how to use Quanta?

The Quanta Guide walks through every analysis. Inside the app, choose Help, then ReliCheck Quanta Guide.

What are the system requirements?

A Mac with Apple Silicon running macOS 14 or later.

How is my data handled?

Your data never leaves your Mac. See the privacy policy for details.